Work that runs better starts with people who do.
I help small businesses fix broken processes. Sometimes that's workflow automation on the tools you already own. Sometimes it's a custom tool, or a new website when that's what's letting you down. And I train your managers to build healthy teams that work for everyone. It usually starts with a free audit.
Tell me what's going onThree quick questions, about thirty seconds. I reply within one business day, and if it looks like a fit the first session is a free audit.
"Most consultants fix either the process or the people. Rarely both. The problem is they're not separate, automation fails when it ignores people, and management training fails when it ignores broken systems."
Kurt Thompson, NUDG founder
Two pillars. One goal.
Process, Automation & Software
Staff spending hours on tasks that shouldn't exist? I build the fix. Workflow automation, integrations, custom tools, or a new website when that's what's broken. Your team owns it at handover.
See Pillar One →People Leadership & Team Development
Managers promoted for skill, not trained to lead? I train them to build healthy teams that work for everyone. Easier jobs for managers, staff who enjoy the work, and a business that performs because of it.
See Pillar Two →20+ years in IT. 14+ of them at CSIRO, Australia's national science agency, the last four leading its automation team. Prosci certified. Hands-on with AI and automation since 2024. Enterprise-scale rigour, SMB-appropriate pricing.
Meet the founder →Latest from the blog
Practical articles on process automation, leadership, and the things that slow small businesses down.
- Operations What a Free Operations Audit Actually Looks Like (For a Small Business) Most free audits in professional services are sales calls with a worksheet. Here's what mine actually is, step by step, including what it isn't. Read →
- Custom Software When Off-the-Shelf Tools Don't Fit (And When They Do) SaaS stops earning its keep eventually. The signals you've outgrown a tool, when custom is actually cheaper, and what a custom build looks like in 2026. Read →
- People & Leadership Your Best Technical Person Just Became a Manager. Now What? Promoting your best technical person is the right instinct. Without support it loses you the operator and often the team. Here's what changes. Read →
Ready to fix what's slowing you down?
Three quick questions and your email. Takes about thirty seconds, and I'll come back to you within one business day.
Tell me what's going on