Work that runs better starts with people who do.
I help small businesses fix broken processes. Sometimes that's workflow automation on the tools you already own. Sometimes it's a custom tool, or a new website when that's what's letting you down. And I train your managers to build healthy teams that work for everyone. It usually starts with a free audit.
Book a free audit"Most consultants fix either the process or the people. Rarely both. The problem is they're not separate, automation fails when it ignores people, and management training fails when it ignores broken systems."
Kurt Thompson, NUDG founder
Two pillars. One goal.
Process, Automation & Software
Staff spending hours on tasks that shouldn't exist? I build the fix. Workflow automation, integrations, custom tools, or a new website when that's what's broken. Your team owns it at handover.
See Pillar One →People Leadership & Team Development
Managers promoted for skill, not trained to lead? I train them to build healthy teams that work for everyone. Easier jobs for managers, staff who enjoy the work, and a business that performs because of it.
See Pillar Two →20+ years in IT. 14+ of them at CSIRO, Australia's national science agency, the last four leading its automation team. Prosci certified. Hands-on with AI and automation since 2024. Enterprise-scale rigour, SMB-appropriate pricing.
Meet the founder →Latest from the blog
Practical articles on process automation, leadership, and the things that slow small businesses down.
- People & Leadership Your Best Technical Person Just Became a Manager. Now What? Promoting your best technical person is the right instinct. Without support it loses you the operator and often the team. Here's what changes. Read →
- Process & Automation 5 Manual Processes Every Small Business Should Automate First Most small businesses automate the wrong thing first. The five manual processes worth tackling before anything else, and the real cost of each one. Read →
- Psychosocial Safety Victoria's Psychosocial Safety Regulations: What Small Businesses Need to Do Victoria's psychosocial safety regulations are live. What small businesses need to do, and why your managers are the compliance frontline. Read →